Channel News

CompTIA: 2018 Wrap Up and New EC Members for 2019

Monday, December 10, 2018

With 2018 drawing to a close we would like to take this opportunity to thank everyone involved in the ANZ CompTIA community this year. Without your participation and contribution we would not have the meetings, meetups, webinars and initiatives that we have had for the ANZ CompTIA Community in 2018. Your continued support, attendance and contribution is hugely appreciated and we believe is what delivers value back to our community. 

2019 is now only around the corner and we are sad to farewell some of our Executive Council (EC) Members that have finished their terms on the EC. Our heartfelt thanks go out them for their outstanding contribution to our community, and without whose assistance, the community would not be as strong as it is today ...Read More

Gartner Top 10 Strategic Technology Trends for 2019

Friday, December 07, 2018

It is that time of year again where we start to look out for the business and technology predictions that are available for the coming year. In our industry we have seen technology trends have huge effects on business models, solutions and how we service our customers, making it all the more important to stay across what is coming.

Gartner have released their top 10 Strategic Technology Trends for 2019 and while not all of them may be relevant to your business, it is always helpful to know what customers are demanding and how that can produce change in the IT industry at every point in the channel. Happy holiday reading! ...Read More

The MSP Evolution: What's Next?

Tuesday, December 04, 2018

Managed Service Partners in essence remove the burden of 'IT Chores' from their customers so that the customer can focus on their cores. That is, the customer can focus what it is they do best and what makes their business money. 

This article, written by Will Ominsky looks at what he believes is the next phase of evolution for Managed Service Partners (MSPs). This phase sees the MSP moving beyond managing their customer's IT 'chores' and towards assisting them with their 'core' and as such, helping their customers to make more money. This is an interesting shift to say the least and one that makes the role of the MSP all the more important and compelling to the customer.

With the holidays around the corner and a new calendar year dawning, now is the perfect time to read this article. Learn how Will believes MSPs will need to pivot and grow in order to deliver more for their customers and extend their organisations in the year ahead. ...Read More

The Power of Decentralising Decision Making

Tuesday, November 27, 2018

Flexibility and trust in the workplace have huge payoffs for both employees and employers alike. Research around the performance of individuals given high levels of autonomy indicates a direct positive correlation to the success of an individual and the teams they are in or lead. Giving autonomy and letting go is however a difficult thing to do for many managers.

This article is a great read about a keynote given at a recent CompTIA event by General Stan McChrystal. It touches on his story about his time in the US military and what the impact of giving his teams the power to make autonomous decisions had on the overall performance of his troops. There is a great lesson in this article for managers and team members alike.  ...Read More

Are You Selling Benefits or Advantages

Friday, November 02, 2018

Author: Moheb Moses

Whether you are a partner (ie. VAR, MSP, SI, etc) selling to end-users, or a vendor promoting your technology to the channel, are you selling genuine benefits or simply selling advantages? More importantly, do you know the difference, and the enormous impact this has in helping you close business?

In this article, we look at the differences between features, benefits and advantages, and the role they play in the sales cycle. We explore how their ability to influence is affected by other factors such as time, cost, complexity, and customer expertise. Finally, we look at when to use each type of statement to have the greatest impact in establishing credibility with customers (whether you are selling to end-users or partners)  ...Read More

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