Channel News

The MSP Evolution: What's Next?

Tuesday, December 04, 2018

Managed Service Partners in essence remove the burden of 'IT Chores' from their customers so that the customer can focus on their cores. That is, the customer can focus what it is they do best and what makes their business money. 

This article, written by Will Ominsky looks at what he believes is the next phase of evolution for Managed Service Partners (MSPs). This phase sees the MSP moving beyond managing their customer's IT 'chores' and towards assisting them with their 'core' and as such, helping their customers to make more money. This is an interesting shift to say the least and one that makes the role of the MSP all the more important and compelling to the customer.

With the holidays around the corner and a new calendar year dawning, now is the perfect time to read this article. Learn how Will believes MSPs will need to pivot and grow in order to deliver more for their customers and extend their organisations in the year ahead. ...Read More


CompTIA End of Year Celebration Meetings

Tuesday, October 23, 2018

While the year end is barrelling towards us and we all start turning our attention to the Christmas rush, CompTIA still have their last two Community events for 2018 to come. 

Given the success of our last Meetup held in July, we are running another one in Melbourne on November 13 again at WeWork on Collins St. This is your chance to come down and meet with your industry peers, be a part of a facilitated discussion on Industry Trends as well as get an update on CompTIA activity and initiatives. 

The last Sydney Community Meeting for 2018 will take place the following day on November 14th at the Swissotel. This meeting will focus on 'Innovative Sales and Marketing Strategies for MSPs in 2019' and includes a marketing panel plus breakout sessions on a range of different topics. ...Read More


The Biggest MSP Mistakes and How to Avoid Them

Tuesday, July 31, 2018

Today there are a significant number of partners in the market that made the leap to becoming Managed Service Partners (MSPs) and have been running successfully for some time. While we have seen so much about what a services business model needs to do to be successful, nothing is more powerful than hearing from successful MSPs first hand. Understanding what they felt were their biggest mistakes and what the impact of these mistakes were on their business is incredibly helpful for those still working on making that transition or who are building their MSP business from the ground up. 

This article by Brad Howarth talks to several well-known MSPs in the Australian Channel about their most valuable lessons and experiences in transitioning to a Managed Services business model. From these discussions Brad identifies 6 key areas where these partners made mistakes and learnt from them, ensuring the ongoing success of their respective businesses. Read the article to find out what these mistakes were, you may just be able to apply their learnings to your own business. 

 ...Read More

Improve Profit Through Operational Efficiency

Monday, June 04, 2018

Author: Moheb Moses

Most channel firms today acknowledge that transforming their business from hardware-centric reselling to a business model that embraces services and recurring revenue is not only the future, but should at this point be the present.

There are however, many moving parts involved in the transformation process, notably anything to do with business operations and process efficiency. And, in general, this is a difficult, laborious, expensive, and often frustrating undertaking. 
 ...Read More


Stop Doubling Down on Your Failing Strategy

Wednesday, January 10, 2018

Over the Christmas break I had time to catch up on some holiday reading. In doing this I found a Harvard Business Review Article (Nov-Dec 2017) of particular interest and relevance to the IT industry with the huge amount of change that it is experiencing.

With the growth of cloud, co-lo, hybrid IT, XaaS and recurring revenue, we have seen many vendors and their partners struggle as they continue to persist with an out of date business model, rather than adapt and move on. This article explores the psychological reasons why managers sometimes persist with a failing strategy, and 6 rules for avoiding poor decision making traps. Read on to ensure that you don’t end up holding on to a once successful strategy for far too long. 
 ...Read More


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