Channel News

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e-Learning Channel Management Course Updated

Friday, January 11, 2019

When we released our online e-Learning Channel Management Course last year, we knew we would be adding more content, which is why we delivered it as a 12 month subscription. So we are delighted to release the next two modules in the series - Partner Identification and Distributor Selection.

These two modules explain how to recruit the partners and distributors that will give you the best chance of success. They follow on from the 7 existing modules which delve into explaining the dynamics of the channel, how partners make money, and how to build the optimal channel strategy for your business. And of course, the online format means you can take the course at your own pace, in your own time, on your PC, Mac, tablet or mobile phone. ...Read More


ANZ CompTIA Channel Community in 2019

Wednesday, January 02, 2019

The new year has begun and we are really excited about what 2019 will hold for the ANZ CompTIA Channel Community. This year we have a big focus on expansion, growth and engagement. We will continue to run our half day community meetings in Sydney, complete with key note speakers and facilitated workshops. In addition to this we are looking forward to running more MeetUps in different locations across the region, giving other cities across ANZ a chance to attend, contribute and engage with CompTIA and other community members, something that is critical to the ongoing growth and development of the community.

There will also be webinars, podcasts and community initiatives that will be rolled out over the course of the year. Stay tuned as we release more information on each of these things as it becomes available. In the meantime, click here to read more about the CompTIA ANZ community and what it has to offer.  ...Read More


The MSP Evolution: What's Next?

Tuesday, December 04, 2018

Managed Service Partners in essence remove the burden of 'IT Chores' from their customers so that the customer can focus on their cores. That is, the customer can focus what it is they do best and what makes their business money. 

This article, written by Will Ominsky looks at what he believes is the next phase of evolution for Managed Service Partners (MSPs). This phase sees the MSP moving beyond managing their customer's IT 'chores' and towards assisting them with their 'core' and as such, helping their customers to make more money. This is an interesting shift to say the least and one that makes the role of the MSP all the more important and compelling to the customer.

With the holidays around the corner and a new calendar year dawning, now is the perfect time to read this article. Learn how Will believes MSPs will need to pivot and grow in order to deliver more for their customers and extend their organisations in the year ahead. ...Read More


The Four Traits of a Trusted Advisor

Thursday, August 02, 2018

Author: Moheb Moses

If I had to pick my most annoying phrase right now, it would be “Trusted Advisor”. Greatly overused, often misrepresented, and largely misunderstood, those two words are now well and truly entrenched in the “Meeting Bingo” category - they seem to get bandied about without any particular definition or consideration.

But while I may hate the use of the phrase, I absolutely believe in its intent, which is to be an organisation where customers seek your advice, and trust it enough to act on it rather than shop you around. And what's more, I believe there are four attributes which define what Trusted Advisor status means.
 ...Read More


The Right Way to Respond to Negative Feedback

Thursday, May 31, 2018

Most people don't enjoy receiving negative feedback, whether it's about themselves, their organisation or their team. Yet everybody enjoys being successful. The problem is that the negative feedback can offer information that will enable you to achieve a higher level of success. It could be said that negative feedback can be both constructive and highly informative, enabling you to adjust your behaviours, work practices or processes to reach new heights of success.

So how do you drop your defensive response to negative feedback and use the information constructively? It is not as easy as it sounds but there are some key things you can do. This article written by Tasha Eurich offers some excellent advice around adjusting your response and how to use both the people that offered the feedback and the feedback itself to your future advantage. Read on to learn more.

 ...Read More


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    ARN – Editorial Director, ARN, IDG Australia
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    Citrix Systems – Area Vice President, ANZ
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    Dell – Channels Director
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    Ingram Micro – Product Manager
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    Symantec – Business Development, Education Services
  • "Channel Dynamics has always added tremendous value in my role as a Channel Director. The combined experience and knowledge of Moheb & Cam make it very difficult to go past them whether you need to train your staff, build strategy or improve partner engagement. In fact they can pretty much fulfil all your needs when it comes to partnering"
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