Today there are a significant number of partners in the market that made the leap to becoming Managed Service Partners (MSPs) and have been running successfully for some time. While we have seen so much about what a services business model needs to do to be successful, nothing is more powerful than hearing from successful MSPs first hand. Understanding what they felt were their biggest mistakes and what the impact of these mistakes were on their business is incredibly helpful for those still working on making that transition or who are building their MSP business from the ground up.
This article by Brad Howarth talks to several well-known MSPs in the Australian Channel about their most valuable lessons and experiences in transitioning to a Managed Services business model. From these discussions Brad identifies 6 key areas where these partners made mistakes and learnt from them, ensuring the ongoing success of their respective businesses. Read the article to find out what these mistakes were, you may just be able to apply their learnings to your own business.