Category: Uncategorised

It is that time of year again where we start to look out for the business and technology predictions that are available for the coming year. In our industry we have seen technology trends have huge effects on business models, solutions and how we service our customers, making it all the more important to stay … Continued

Managed Service Partners in essence remove the burden of ‘IT Chores’ from their customers so that the customer can focus on their cores. That is, the customer can focus what it is they do best and what makes their business money.  This article, written by Will Ominsky looks at what he believes is the next … Continued

While it is great to go into detail around leadership strategies and what you need to do in order to be an effective/strong/well liked/smart (the list can go on forever) leader, sometimes it is helpful to simply read a list of things you can change immediately for immediate results.  Being a great leader takes hard … Continued

The absolute truth when it comes to most things in life is that the only constant is change. Technology evolves at an incredible rate and as a result customer needs and demands change. Being agile enough to respond to these needs is key to success. Being at the forefront of these changes and possibly slightly … Continued

Channel Dynamics is proud and excited to announce the launch of our self-paced online Dynamic Channel Sales e-Learning Training Course. Based on our very successful 2-day instructor led workshops, this course is perfect for anyone who wants to improve their channel management and/or channel sales skills, but is unable to attend a workshop in person. It covers … Continued

For what feels like a long time now all we have heard about in the channel is the cloud, how it has disrupted our marketplace, that you must evolve your business with the arrival of cloud, or risk becoming obsolete and the opportunities it brings for vendors and partners alike. You know the next leap … Continued

Today there are a significant number of partners in the market that made the leap to becoming Managed Service Partners (MSPs) and have been running successfully for some time. While we have seen so much about what a services business model needs to do to be successful, nothing is more powerful than hearing from successful … Continued

Along with being a ‘Trusted Advisor’, we often hear about people or organisations being ‘Thought Leaders’. It is the individual thought leaders that help create the perception of an organisation being thought of a thought leader. If you think about it, you usually assign this label to people that you read content from or hear … Continued

Going hand in hand with sales incentives are KPIs or Key Performance Indicators. I am confident everyone reading has been given a set of KPIs during their working life, all with the goal of driving certain behaviours that help get you to a particular outcome. It seems however that just like sales incentives, under certain … Continued

Incentives are common place among sales teams, used to drive specific behaviours and or sales figures for an organisation. They can however very easily, go very wrong. The Wells Fargo case is a well publicised example of incentives going very wrong with many of the employees and the company paying the price. So how and … Continued