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Over the Christmas break I had time to catch up on some holiday reading. In doing this I found a Harvard Business Review Article (Nov-Dec 2017) of particular interest and relevance to the IT industry with the huge amount of change that it is experiencing. With the growth of cloud, co-lo, hybrid IT, XaaS and … Continued

It is hard to believe we are already in December, bringing the year of 2017 to a close. We hope that you have all had a happy and successful year. We also hope that the articles we have provided you with here on our blog and through our newsletter have been helpful, informative and occasionally … Continued

Sales can be a tough game, and as a sales person you are always on the look out for ways to generate new leads, and ideally improve your close rates. This article explores the idea that if you are a sales person at an MSP and you have not already been using social selling as … Continued

This article from Forbes magazine ties in with our feature article this month Forget About Disrupting and Just Get on with it. It discusses striking the important balance between ensuring you make short term profits while also experimenting with new and innovative technologies, processes and ideas to allow for longer term growth and evolution. While … Continued

The word ‘disruption’ is frequently used when it comes to industry, business and technology. For the IT channel, business and technology go hand in hand as one drives the other, yet the role that technology plays from one industry to the next can be very different. Blockchain is being touted as the next big technology … Continued

Just as technology changes the way business is conducted (think the arrival of the Cloud as an obvious example), it also changes the way customers engage. When customers change, the channel adapts accordingly, and it seems we are seeing new partner types emerge in response to the customer’s changing behaviours. At the recent ARN Edge … Continued

ARN recently held the leading partner summit for the ANZ region – EDGE 2017 – on Hamilton Island, which hosted more than 300 of the industry’s most influential figures. Moheb was one of the key note speakers at this event, which was focused on the future, and what it holds for the Channel and those that work … Continued

The Internet of Things (IoT) and Digital Transformation (DT) are very hot topics that are on the radar for the vast majority of businesses. The interesting thing however is that successfully implementing or embarking on an IoT or DT journey, and obtaining an ROI that will positively impact a business, requires more than the technology … Continued

The only thing that is certain in the channel is change. Because of this it is important to be across the changes and trends that are taking place in the channel as they happen. This however is easier said than done. When you are so engaged in the day to day happenings of your job … Continued

If you are a sales person, you know it can take a hell of a lot of work to get to the point of securing a demo with a potential customer. So once your demo is booked, the last thing you want to do is to lose a potential deal with a poor demonstration. So … Continued