Category: Uncategorised

As the saying goes, the only certainty in life is change. Here in the IT channel and the industry in general, we know only too well how big of an impact change can have and how constant and almost relentless change can be. We also know how important it is to evolve and adapt with … Continued

The Small to Mid Size Business (SMB) market is large here in ANZ and if you are an MSP, serving this market can be highly profitable. As with most market segments, there are nuances that you need to be aware of in order to be successful but when it comes to the SMB market, the … Continued

The ultimate goal for vendors in the channel is to have channel partners sell their solutions to end users. The ultimate goal for all channel partners is to make money, typically from selling vendor solutions. So while it is important for partners to differentiate themselves in the market place to their customers, it is critical … Continued

A good strategy is a critical component of any successful business foundation. Probably just as critical though is the execution of the strategy. How it is executed, when it is executed and if it is executed. Execution it seems can be very difficult, especially when the leadership get tied up with or distracted by the … Continued

The technology changes that have taken place in recent years have been ‘disruptive’ to the channel, to say the least. With these changes impacting how businesses are going to market and what partner business models look like (most moving to a recurring revenue business model in part, if not completely), it is no surprise that … Continued

Over the Christmas break I had time to catch up on some holiday reading. In doing this I found a Harvard Business Review Article (Nov-Dec 2017) of particular interest and relevance to the IT industry with the huge amount of change that it is experiencing. With the growth of cloud, co-lo, hybrid IT, XaaS and … Continued

It is hard to believe we are already in December, bringing the year of 2017 to a close. We hope that you have all had a happy and successful year. We also hope that the articles we have provided you with here on our blog and through our newsletter have been helpful, informative and occasionally … Continued

Sales can be a tough game, and as a sales person you are always on the look out for ways to generate new leads, and ideally improve your close rates. This article explores the idea that if you are a sales person at an MSP and you have not already been using social selling as … Continued

This article from Forbes magazine ties in with our feature article this month Forget About Disrupting and Just Get on with it. It discusses striking the important balance between ensuring you make short term profits while also experimenting with new and innovative technologies, processes and ideas to allow for longer term growth and evolution. While … Continued

The word ‘disruption’ is frequently used when it comes to industry, business and technology. For the IT channel, business and technology go hand in hand as one drives the other, yet the role that technology plays from one industry to the next can be very different. Blockchain is being touted as the next big technology … Continued