Keeping You Up To Date With The Latest Channel News

5 Tips to Change Your Partner’s Perception

One of the interesting dynamics of our industry is how quickly new technologies (whether they are developed internally or through acquisition) can alter a company’s direction. For example, it can happen when a vendor transitions from perpetual to XaaS, or when a software vendor acquires a hardware company (or vice versa), or when a new … Continued

10 Ways to Control Customer Perception of Your Business

Customer perception is how existing and potential customers view your business and its offerings. It can easily tip the scale in favour of or against purchasing from your company. But while a global company like Starbucks might have the resources to change customer perception, how do smaller businesses find their niche? This article from Userlike … Continued

How to Change Brand Perception to Drive Growth

It seems obvious that an organization’s image and market perception is critical. Too often, however, companies fail to understand the distinct impact that weak or inaccurate brand perception can have on their bottom line. As a result, they may under-invest in developing and managing their brand, even as buyer behaviour has changed so profoundly. Or … Continued

10 Tips for Vendor Account Execs to Leverage Partners

Over the last 6 months, our single most requested workshop has been training Enterprise Account Executives to better leverage partners to win business and grow revenue. From our experience, vendor account executives (ie. salespeople who engage directly with end users) can be one of the best, or worst, resources a vendor can provide for their … Continued

CompTIA Community Meeting at Sofitel Sydney on 4th May

We’re delighted to announce that the next CompTIA ANZ Community Meeting will be live and in person on May 4th at the Sofitel Sydney. As businesses readjust to easing restrictions and the return to the office for many, businesses need to adapt to selling in this new hybrid environment. Nowhere is this more prevalent than … Continued

6 Tips for Managing Small-Medium Partners

We were asked recently by a client to create a channel management training program specifically focused on how to engage with and manage a territory of partners that were selling to Small Medium Businesses (SMB). Most of these partners were SMBs themselves so we use the term Small Medium Partner (SMP) as they have different … Continued

Don’t Ask WHO Your Customer Is. Ask WHY

When we’re thinking about marketing, one of the first questions that comes up is “Who are we selling to?” And the answer, eight times out of ten, is a list of demographic, sociographic, psychographic and other ‘aphic’ dimensions that describe an ideal client. This is the ‘customers that look like this’ approach. It’s useful to … Continued